Privacy Policy

Last updated: 20.06.25

This Privacy Policy explains how your personal information is collected, used, and protected when you visit this website or make an enquiry through it.

This website is operated by Dr Kirstyn, trading as Coached by Kirstyn, offering health and wellness coaching services, with a specialist focus on cholesterol and heart health.

If you have any questions, you can contact me at: kirstyn@coachedbydoctorkirstyn.co.uk

We may collect the following personal data when you use this website:

• Your name and email address (via enquiry or contact forms)
• Details you share about your health goals or background
• Technical data like your IP address, browser type, and device (via cookies)
   

We use your personal data to:

• Respond to your enquiries
• Provide personalised coaching services (with your consent)
• Send relevant information or resources (only if you opt in)
• Improve the website and user experience (via anonymised analytics)

We process your data under the following legal bases:

• Consent – when you voluntarily submit your information via forms 
• Contract – to provide coaching services if you become a client
• Legitimate interest – for basic analytics and website performance

We store your data securely using password-protected systems and coaching platforms that comply with GDPR (e.g., Typeform, Google Drive, Practice Better).
Only I (Dr Kirstyn) and trusted contractors directly involved in delivering services can access your data.

We never sell your personal data.
We may share your data with:

• Service providers who help run the website or coaching systems (e.g., Typeform, email platforms) 
• Legal authorities if required to comply with the law
  

All third-party providers are GDPR compliant.

You have the right to:

• Access the personal data I hold about you 
• Request correction or deletion of your data
• Withdraw consent at any time 
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To make a data request, email: kirstyn@coachedbydoctorkirstyn.co.uk

This site may use cookies to analyse traffic and improve user experience. You can adjust your browser settings to disable cookies if you prefer.

My website may contain links to external sites (e.g., resources or articles). I’m not responsible for their privacy practices.

This Privacy Policy may be updated occasionally. The latest version will always be posted on this page with the date of revision.